User Tools

Site Tools


b2cwiki

This is an old revision of the document!


Learning Document: Understanding Booking Fee and Gateway Fee Calculation in Flights Module

1. General Overview

In the Flights module, booking fees and gateway fees are charged based on specific configurations set in the Admin portal. This document outlines how these charges are determined and where each configuration is located.

2. Gateway Fee Calculation

Definition: The gateway fee is a charge applied to the amount collected through our payment gateway (e.g., ARC Pay).

Location of Configuration: Admin → Services → Payment section

  • Min Value – Minimum gateway fee to be applied (e.g., 0.7)
  • Percentage – Percentage of the collected amount to be charged (e.g., 3.5%)

Logic:

  • Gateway Fee = 3.5% of the collected amount through our payment gateway
  • If the calculated percentage is less than the minimum value, the minimum fee is applied.

Examples:

  • FOP: Cash

Total Amount: 1000

  Gateway Fee = 3.5% of 1000 = 35
  • FOP: Credit Card

Total Amount: 1000 (900 via service provider, 100 via ARC Pay)

  Gateway Fee = 3.5% of 100 = 3.5

3. Booking Fee Calculation

Definition: A booking fee is a service charge collected by FCT and configured via the Admin portal.

Locations & Rules:

A. Airline Config → Default Section (B2B / B2C)

  • Check if the booking fee section is enabled.
  • If enabled with values (fixed/percentage), those values are applied only if the airline is not listed separately.

B. Airline Config → Specific Airlines

  • Some airlines (like DTT airlines) are individually listed in the config.
  • If the booking fee is enabled but has no value, the fee must be fetched from:
    • *Fare Management → Booking Fee Section Locate the specific airline and read the booking fee (e.g., fixed value of 11). Example: Etihad Airways**
  • Booking Fee is enabled but empty under Airline Config → Etihad.
  • Etihad is listed under Fare Management → Booking Fee with a fixed value of 11.
  • Booking Fee = 11

6. Gateway Fee Based on FOP (Form of Payment)

FOP Gateway Fee Applies? Based On
CASH Yes Subtotal + Booking Fee (+Markup)
CREDIT CARD Yes Amount collected through ARC Pay
WALLET No Only Booking Fee (Markup if applicable)

7. Key Takeaways

  • Gateway fee is conditional based on FOP and collected value.
  • Booking fee source depends on airline listing and enablement in the Admin portal.
  • Markup fee is combined with booking fee for gateway fee calculation.
  • Clear configuration hierarchy ensures accurate fee application.

b2cwiki.1751514403.txt.gz · Last modified: by nithya