In the Flights module, booking fees and gateway fees are charged based on specific configurations set in the Admin portal. This document outlines how these charges are determined and where each configuration is located.
Definition: The gateway fee is a charge applied to the amount collected through our payment gateway (e.g., ARC Pay).
Location of Configuration: Admin → Services → Payment section
Logic:
Definition: A booking fee is a service charge collected by FCT and configured via the Admin portal.
Locations & Rules:
=== A. Airline Config → Default Section (B2B / B2C) === * Check if the booking fee section is enabled. * If enabled with values (fixed/percentage), those values are applied **only if the airline is not listed separately**.
=== B. Airline Config → Specific Airlines === * Some airlines (like DTT airlines) are individually listed in the config. * If the booking fee is enabled but has no value: * Go to: **Fare Management → Booking Fee Section** * Locate the specific airline and read the booking fee (e.g., fixed value of 11).
Example – Etihad Airways:
Scenario: Payment via Credit Card (FOP: CC)
* Markup is an additional fee FCT may add on top of the fare. * Markup appears in the same configuration section where the Booking Fee appears. * Gateway fee calculation includes markup as follows:
| FOP | Gateway Fee Applies? | Based On |
|---|---|---|
| CASH | Yes | Subtotal + Booking Fee +Markup |
| CREDIT CARD | Yes | Amount collected through ARC Pay |
| WALLET | No | Only Booking Fee (Markup if applicable) |