Table of Contents

Understanding Fare Components in Flights

1. General Overview

In the Flights module, booking fees and gateway fees are charged based on specific configurations set in the Admin portal. This document outlines how these charges are determined and where each configuration is located.

2. Gateway Fee Calculation

Definition: The gateway fee is a charge applied to the amount collected through our payment gateway (e.g., ARC Pay).

Location of Configuration: Admin → Services → Payment section

Logic:

3. Booking Fee Calculation

Definition: A booking fee is a service charge collected by FCT and configured via the Admin portal.

Locations & Rules:

=== A. Airline Config → Default Section (B2B / B2C) ===
* Check if the booking fee section is enabled.
* If enabled with values (fixed/percentage), those values are applied **only if the airline is not listed separately**.
=== B. Airline Config → Specific Airlines ===
* Some airlines (like DTT airlines) are individually listed in the config.
* If the booking fee is enabled but has no value:
  * Go to: **Fare Management → Booking Fee Section**
  * Locate the specific airline and read the booking fee (e.g., fixed value of 11).

Example – Etihad Airways:


4. Gateway Fee + Booking Fee Calculation Example

Scenario: Payment via Credit Card (FOP: CC)


5. Markup Fee

* Markup is an additional fee FCT may add on top of the fare. * Markup appears in the same configuration section where the Booking Fee appears. * Gateway fee calculation includes markup as follows:

6. Gateway Fee Based on FOP (Form of Payment)

FOP Gateway Fee Applies? Based On
CASH Yes Subtotal + Booking Fee +Markup
CREDIT CARD Yes Amount collected through ARC Pay
WALLET No Only Booking Fee (Markup if applicable)