To ensure that bugs are properly reported and efficiently resolved, please follow the structured format below when reporting an issue. A clear and well-documented bug helps the tech team understand and fix problems with fewer follow-up questions.
Each bug report must include the following 5 points:
* A brief and specific summary of the problem. * Example: Android app crashes when searching for flights from XYZ to ABC on `<Date>`.
* List the exact steps to reproduce the issue. * Use the same steps you followed that triggered the bug.
* Describe what you expected to happen. * Example: The app should show available flights.
* Explain what is actually happening. * Example: The app closes automatically after tapping “Search”.
* Include a short video or screen recording showing the issue clearly.
“Android app crashing for any product search.” (Too generic, no context or reproducible steps)
“App crashes when searching for flights DXB–LHR on March 15, 2025”