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--- b2cwiki [2025/07/03 03:39] – nithya
+++ b2cwiki [2025/07/03 04:00] (current) – created nithya
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-====== Learning Document: Understanding Booking Fee and Gateway Fee Calculation in Flights Module ======
+====== B2C Module Overview ======
-===== 1. General Overview =====
+The B2C (Business-to-Consumer) module in the Flying Carpet Travel platform is designed to serve individual end-users booking flights, hotels, or other travel services directly through our public-facing website.
-In the Flights module, booking fees and gateway fees are charged based on specific configurations set in the Admin portal. This document outlines how these charges are determined and where each configuration is located.
-===== 2. Gateway Fee Calculation =====
+This module focuses on providing a seamless and transparent booking experience for customers, including real-time fare display, fee application, and payment processing.
-**Definition:**
+===== Purpose of this Section =====
-The gateway fee is a charge applied to the amount collected through our payment gateway (e.g., ARC Pay).
-**Location of Configuration:**
+This section serves as a centralized reference for understanding the configurations, logic, and calculation mechanisms used in the B2C booking flow. It is intended for QA, Development, and Operations teams to validate functionality, troubleshoot issues, and ensure accuracy in fee application.
-**Admin → Services → Payment section**
-  * **Min Value** – Minimum gateway fee to be applied (e.g., 0.7)
-  * **Percentage** – Percentage of the collected amount to be charged (e.g., 3.5%)
-**Logic:**
+Refer to the subpages listed in the sidebar for detailed breakdowns of fee structures, gateway logic, markup rules, and sample scenarios.
-  * Gateway Fee = 3.5% of the collected amount through our payment gateway
-  * If the calculated percentage is less than the minimum value, the minimum fee is applied.
-**Examples:**
-  * FOP: **Cash**
-    Total Amount: 1000
-    Gateway Fee = 3.5% of 1000 = 35
-  * FOP: **Credit Card**
-    Total Amount: 1000 (900 via service provider, 100 via ARC Pay)
-    Gateway Fee = 3.5% of 100 = 3.5
-===== 3. Booking Fee Calculation =====
-**Definition:**
-A booking fee is a service charge collected by FCT and configured via the Admin portal.
-**Locations & Rules:**
-**A. Airline Config → Default Section (B2B / B2C)**
-  * Check if the booking fee section is enabled.
-  * If enabled with values (fixed/percentage), those values are applied only if the airline is not listed separately.
-**B. Airline Config → Specific Airlines**
-  * Some airlines (like DTT airlines) are individually listed in the config.
-  * If the booking fee is enabled but has no value, the fee must be fetched from:
-    **Fare Management → Booking Fee Section**
-    Locate the specific airline and read the booking fee (e.g., fixed value of 11).
-**Example: Etihad Airways**
-  * Booking Fee is enabled but empty under Airline Config → Etihad.
-  * Etihad is listed under Fare Management → Booking Fee with a fixed value of 11.
-  * Booking Fee = 11
-===== 4. Gateway Fee + Booking Fee Calculation Example =====
-**Scenario:** Payment via Credit Card (FOP: CC)
-  * Booking Fee = 11 (from fare management)
-  * Gateway Fee = 3.5% of 11 = 0.385 → less than Min Value = 0.7
-  * Final Gateway Fee = 0.7
-  * **Total Charge Displayed = Booking Fee + Gateway Fee = 11 + 0.7 = 11.7**
-===== 5. Markup Fee =====
-Markup is an additional fee FCT may add on top of the fare.
-  * Shown in the same section where Booking Fee appears.
-  * Gateway fee calculation includes markup:
-    **Gateway Fee = 3.5% of (Booking Fee + Markup)**
-===== 6. Gateway Fee Based on FOP (Form of Payment) =====
-^ FOP ^ Gateway Fee Applies? ^ Based On ^
-| CASH         | Yes  | Subtotal + Booking Fee (+Markup) |
-| CREDIT CARD  | Yes  | Amount collected through ARC Pay |
-| WALLET       | No   | Only Booking Fee (Markup if applicable) |
-===== 7. Key Takeaways =====
-  * Gateway fee is conditional based on FOP and collected value.
-  * Booking fee source depends on airline listing and enablement in the Admin portal.
-  * Markup fee is combined with booking fee for gateway fee calculation.
-  * Clear configuration hierarchy ensures accurate fee application.
-----
-This document serves as a knowledge reference for QA, Dev, and Ops teams to understand how booking and gateway fees are handled dynamically within the platform. For any changes or clarification, refer to the respective configuration paths in the Admin portal.
-Anything related to **B2C** can be posted here